Mifugo Application Privacy Policy

Privacy Policy
Effective Date: 22/07/2025
App Name: Mifugo Application
Developer: Digital Tailor Agency Limited


1. Introduction

At Mifugo Application (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Android app. By using Mifugo, you agree to the terms of this policy.


2. Information We Collect

a. Information You Provide to Us:

  • Full name
  • Phone number
  • Email address
  • National ID or passport (for verification)
  • Livestock details (e.g., type, breed, location, price)
  • Photos or videos of livestock

b. Automatically Collected Information:

  • Device information (model, OS version, device ID)
  • IP address
  • Location data (with permission)
  • Usage data (how you interact with the app)
  • Crash logs and performance data

3. How We Use Your Information

We use the information collected to:

  • Facilitate livestock listing, buying, and selling
  • Verify user identities and ensure platform safety
  • Communicate with you about transactions and support
  • Improve app functionality and user experience
  • Send push notifications (with your consent)
  • Prevent fraud and enforce our Terms of Use

4. Sharing of Information

We do not sell your personal data. We may share information:

  • With other users for transaction-related purposes
  • With service providers (e.g., cloud hosting, payment processors)
  • If required by law, regulation, or legal process
  • To protect our rights or investigate violations

5. Data Retention

We retain your data for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your account and personal data by contacting us.


6. Security

We use reasonable technical and organizational measures to protect your data, including encryption, access controls, and secure servers. However, no method is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (e.g., location access)

To exercise your rights, please contact us at the email provided below.


8. Children’s Privacy

The Mifugo Application is not intended for children under the age of 18. We do not knowingly collect data from children. If we discover we have collected such information, we will delete it immediately.


9. Third-Party Services

Our app may contain links to third-party services (e.g., payment gateways, mapping services). These services are governed by their own privacy policies, and we are not responsible for their content or practices.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you through the app or via email. Continued use of the app after changes implies acceptance of the updated policy.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Digital Tailor Agency Limited
Email: info@dta.co.ke
Phone: +254 727 825 764
Location: Suite 405, 4th Floor, 2129 Office Suites, 69 Muthithi Road, Westlands, Nairobi, Kenya